Refund policy

Return and Refund Policy

Last Updated: May 2, 2026

At BlinkBazaar, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help with a simple and transparent return and refund process.

Please read this policy carefully before placing an order.

1. Return Eligibility

To be eligible for a return, the product must:

  • Be unused and in original condition

  • Be returned with original packaging, tags, manuals, and accessories

  • Not be damaged due to misuse, improper handling, or normal wear and tear

  • Include proof of purchase or order confirmation

We reserve the right to reject returns that do not meet the above conditions.

2. Return Timeframe

Customers may request a return within 7 days of receiving the product.

Return requests made after the return window may not be accepted.

To initiate a return, please contact us at:

Email: blinkbazaar578@gmail.com

Please include:

  • Order number

  • Product name

  • Reason for return

  • Photos/videos (if applicable)

3. Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method

  • Processing time may take up to 3 business days

  • Banks or payment providers may take additional time to reflect the refund

For Cash on Delivery (COD) orders, refunds may be processed through:

  • Bank transfer

  • UPI transfer

  • Store credit

4. Exchange Policy

We offer exchanges for:

  • Damaged products

  • Defective items

  • Wrong product received

  • Size issues (if applicable)

Exchange requests must be made within 7 days of delivery.

Replacement products will be shipped after the original item is received and verified.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Send the following to:
blinkbazaar578@gmail.com

Include:

  • Order number

  • Clear photos/videos of the issue

  • Description of the problem

After verification, we will provide:

  • Replacement,

  • Refund,

  • or another suitable resolution.

6. Non-Returnable Items

The following items are generally not eligible for return or refund:

  • Used or damaged products caused by customer misuse

  • Personalized or customized items

  • Clearance or final-sale products

  • Hygiene or personal care products once opened

  • Digital/downloadable products

  • Products missing original packaging or accessories

7. Return Shipping Costs

If the return is due to:

  • Damaged item

  • Defective product

  • Incorrect product sent by us

then BlinkBazaar will bear the return shipping cost.

For returns due to:

  • Change of mind

  • Wrong item ordered by customer

  • Personal preference

the customer may be responsible for return shipping charges.

Shipping charges paid during checkout are generally non-refundable unless the return is caused by our error.

8. Cancellation Policy

Orders may be canceled before they are shipped.

Once an order has been dispatched, cancellation requests may not be possible and the standard return process will apply.

To request cancellation, contact:
blinkbazaar578@gmail.com

9. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again

  2. Contact your bank or payment provider

  3. Wait a few business days for processing

If you still have not received the refund, please contact us at:
blinkbazaar578@gmail.com

10. Contact Us

For return, refund, or exchange-related questions, contact us:

Store Name: BlinkBazaar
Email: blinkbazaar578@gmail.com
Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST
Website: www.blinkbazaar.co.in